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FAQs – Frequently Asked Questions
For now, standard deliveries are limited to London. If you reside outside London, please reach out to us to arrange your order and coordinate delivery.
Our standard delivery time is typically within one week from the customer’s order. However, delivery times may vary based on the rarity and seasonality of the selected products, as all our items are crafted artisanally in small batches. After placing an order, customers will receive an email with available time slots to schedule delivery at their best convenience.
The delivery includes a beautifully presented wooden box containing the products, along with an elegantly hand-written custom card and fresh botanical ornaments.
Yes, we’d be delighted to help you make the best choice based on your needs, preferences, and taste. Whether you’re organising an elegant dinner or selecting a heartfelt gift for yourself or a loved one, feel free to reach out, and we’ll do our best to assist!
Absolutely – if you operate a restaurant, specialised deli, or catering business, feel free to contact us regarding our B2B commercial terms.
Please don’t hesitate to reach out to us with your question, and we will strive to enhance your purchasing experience.
Contact us
Feel free to reach out with any questions or product inquiries. We’re committed to ensuring your purchasing experience is excellent, and we’ll respond promptly to your message.